OTOBO

Flexible web-based ticketing system used for customer service, help desk, IT service management.

Active Last commit · 2,438 commits in the past 12 months

WebsiteSource codeLive demo

At a glance

GitHub stars
341
Last commit
2026-11-09
Latest release
–
Commits (12 mo)
2.4k
Releases (12 mo)
–
License
GPL-3.0
Language / platform
Perl, Docker

Maintenance health: Active

Last commit within the past 90 days. Last commit · 2,438 commits in the past 12 months.

How we label health: Active = last commit within 90 days, Maintained = within 12 months, Slowing = 12–24 months, Stale = over 24 months, Archived = read-only repository, Unknown = no data. Activity data from awesome-selfhosted-data (refreshed daily from GitHub).

Run OTOBO yourself

  • RAM: ~512 MB server (1 vCPU)
  • Docker: yes

Estimated monthly server cost

ProviderPlan size~ USD / month
Vultr512 MB$3.5Deploy →
DigitalOcean512 MB$4Deploy →
Akamai (Linode)1 GB$5Deploy →

Rough estimate from the app's stack and category, not a benchmark. Several light apps can share one server. Some hosting links may be affiliate links. We may earn a commission at no extra cost to you; it never affects which apps we list.

Prefer managed hosting? Check PikaPods or Elestio.

OTOBO is an alternative to

ZendeskIntercomFreshdeskHelp ScoutJira Service ManagementServiceNowZoho DeskFront

Related self-hosted apps

Apps that share the most categories with OTOBO.

Zammad

Easy to use but powerful support and ticketing system.

Active ★ 6.1k AGPL-3.0 ~$20/mo

Forgejo

Lightweight software forge focused on scaling, federation, and privacy (fork of Gitea).

Active ★ 5.8k MIT 🐳 Docker~$3.5/mo

FreeScout

Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout).

Active ★ 4.7k AGPL-3.0 🐳 Docker~$5/mo

Erxes

Marketing, sales, and customer service platform designed to help businesses attract more engaged customers.

Active ★ 4.1k AGPL-3.0, Commons-Clause 🐳 Docker~$5/mo

Frappe Helpdesk

Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.

Active ★ 3.5k AGPL-3.0 🐳 Docker~$5/mo

Libredesk

Modern omnichannel customer support desk. Live chat, email, and more in a single binary.

Active ★ 3.1k AGPL-3.0 🐳 Docker~$5/mo

Is this your project? Get it featured or send a correction upstream to awesome-selfhosted-data.