Erxes
Marketing, sales, and customer service platform designed to help businesses attract more engaged customers.
Erxes vs Frappe Helpdesk
Two self-hosted Ticketing apps, compared on the facts we track: GitHub popularity and activity, license, language, Docker images and a rough hosting estimate.
Side by side
| Erxes | Frappe Helpdesk | |
|---|---|---|
| Description | Marketing, sales, and customer service platform designed to help businesses attract more engaged customers. | Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently. |
| GitHub stars | 4,111 | 3,491 |
| Forks | – | – |
| Open issues | – | – |
| Commits (12 months) | 2.8k | 3.3k |
| Last activity | 2026-11-09 | 2026-11-09 |
| Latest release | 3.4.17 (2026-11-09) | v16.1.0 (2026-11-04) |
| Maintenance health | Active | Active |
| License | AGPL-3.0, Commons-Clause | AGPL-3.0 |
| Language / platform | Docker, Nodejs | Docker |
| Docker Hub image | erxes/erxes | – |
| Docker pulls | 274.9k | – |
| Est. server size | ~1 GB, 1 vCPU | ~1 GB, 1 vCPU |
| Est. hosting from | $5/mo | $5/mo |
| Categories | Ticketing | Ticketing |
| Links | Website · Source | Website · Source |
What the numbers say
- Erxes and Frappe Helpdesk have a similar number of GitHub stars (4.1k vs 3.5k).
- Erxes published a release more recently (3.4.17 on 2026-11-09; Frappe Helpdesk's latest is v16.1.0 on 2026-11-04).
- Erxes is licensed under AGPL-3.0, Commons-Clause, Frappe Helpdesk under AGPL-3.0.
- Erxes is written in Nodejs; the language of Frappe Helpdesk is not listed upstream.
- Deployment options listed upstream: Erxes: Docker; Frappe Helpdesk: Docker.
- Only Erxes has a Docker Hub image that we detected (erxes/erxes).
Summary: Erxes leads on Docker Hub availability. The right choice depends on the features you need — read both project descriptions and docs.
This summary is generated from GitHub, Docker Hub and awesome-selfhosted data as of 2026-11-15. It does not rate features or quality.
Get the Docker images
Erxes
docker pull erxes/erxesImage on Docker Hub. Ports, volumes and environment variables differ per app; follow the official docs.
Frequently asked questions
Is Erxes or Frappe Helpdesk more popular?
They are close: Erxes has 4,111 GitHub stars and Frappe Helpdesk has 3,491 (as of 2026-11-15).
Which is more actively maintained, Erxes or Frappe Helpdesk?
Commits in the last 12 months: Erxes 2,763, Frappe Helpdesk 3,255. Both had repository activity on 2026-11-09. Releases in the past year: Erxes 10+, Frappe Helpdesk 10+. Our health labels: Erxes is “Active”, Frappe Helpdesk is “Active”.
What licenses do Erxes and Frappe Helpdesk use?
Erxes: AGPL-3.0, Commons-Clause. Frappe Helpdesk: AGPL-3.0. Note: Erxes includes a non-free license component.
Can I run Erxes and Frappe Helpdesk with Docker?
Erxes has a Docker Hub image (erxes/erxes). We did not find one for Frappe Helpdesk, though the upstream listing mentions Docker as a deployment option.
Read more
Frappe Helpdesk
Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.
Browse all self-hosted Ticketing apps.