Erxes
Marketing, sales, and customer service platform designed to help businesses attract more engaged customers.
Erxes vs FreeScout
Two self-hosted Ticketing apps, compared on the facts we track: GitHub popularity and activity, license, language, Docker images and a rough hosting estimate.
Side by side
| Erxes | FreeScout | |
|---|---|---|
| Description | Marketing, sales, and customer service platform designed to help businesses attract more engaged customers. | Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout). |
| GitHub stars | 4,111 | 4,656 |
| Forks | – | – |
| Open issues | – | – |
| Commits (12 months) | 2.8k | 884 |
| Last activity | 2026-11-09 | 2026-11-07 |
| Latest release | 3.4.17 (2026-11-09) | 1.8.250 (2026-11-07) |
| Maintenance health | Active | Active |
| License | AGPL-3.0, Commons-Clause | AGPL-3.0 |
| Language / platform | Docker, Nodejs | PHP, Docker |
| Docker Hub image | erxes/erxes | – |
| Docker pulls | 274.9k | – |
| Est. server size | ~1 GB, 1 vCPU | ~1 GB, 1 vCPU |
| Est. hosting from | $5/mo | $5/mo |
| Categories | Ticketing | Ticketing |
| Links | Website · Source | Website · Source |
What the numbers say
- Erxes and FreeScout have a similar number of GitHub stars (4.1k vs 4.7k).
- Erxes had more commits in the last 12 months (2,763 vs 884).
- Erxes published a release more recently (3.4.17 on 2026-11-09; FreeScout's latest is 1.8.250 on 2026-11-07).
- Erxes is licensed under AGPL-3.0, Commons-Clause, FreeScout under AGPL-3.0.
- Erxes is written in Nodejs; FreeScout in PHP.
- Deployment options listed upstream: Erxes: Docker; FreeScout: Docker.
- Only Erxes has a Docker Hub image that we detected (erxes/erxes).
Summary: Erxes leads on commit activity and Docker Hub availability. The right choice depends on the features you need — read both project descriptions and docs.
This summary is generated from GitHub, Docker Hub and awesome-selfhosted data as of 2026-11-15. It does not rate features or quality.
Get the Docker images
Erxes
docker pull erxes/erxesImage on Docker Hub. Ports, volumes and environment variables differ per app; follow the official docs.
Frequently asked questions
Is Erxes or FreeScout more popular?
They are close: Erxes has 4,111 GitHub stars and FreeScout has 4,656 (as of 2026-11-15).
Which is more actively maintained, Erxes or FreeScout?
Erxes had more commits over the last 12 months (2,763 vs 884). The last recorded activity was 2026-11-09 for Erxes and 2026-11-07 for FreeScout. Releases in the past year: Erxes 10+, FreeScout 10+. Our health labels: Erxes is “Active”, FreeScout is “Active”.
What licenses do Erxes and FreeScout use?
Erxes: AGPL-3.0, Commons-Clause. FreeScout: AGPL-3.0. Note: Erxes includes a non-free license component.
Can I run Erxes and FreeScout with Docker?
Erxes has a Docker Hub image (erxes/erxes). We did not find one for FreeScout, though the upstream listing mentions Docker as a deployment option.
Read more
FreeScout
Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout).
Browse all self-hosted Ticketing apps.